What is the installation process?

The installation process consists of four steps:

1.) CoPOS conducts an uptake interview. The uptake interview provides the information and details about the operation of your store and usually takes less than one hour.

• Base operational parameters such as sales tax, store address, etc.
• Discounts and membership structure.
• Departments and their related properties.

2.) CoPOS provides you with our standard CoPOS Item Template and Membership Template. The store is responsible for populating these templates. The information in these templates provides the data that will be loaded into the database. (CoPOS can usually  get your store’s purchasing history from UNFI, which saves you time.) We suggest that you enter as many items as possible prior to going live. Accurate pricing is a must.

3.) CoPOS orders the hardware agreed upon in the final estimate. We assemble, configure and test all hardware prior to shipment.

4.) CoPOS schedules a go-live time. The quote specifies two days for setup and training. We are generally able to get the equipment set up in one evening.