GREETINGS FROM YOUR TEAM AT COPOS!

CoTERMs

Now is the time to modernize your store by replacing your weary Logic Boxes with CoTERMs.

Why is NOW the Time?

1. Logic Boxes are no longer being made; so, when one fails, we will be unable to replace it.

2. Advantages of CoTERMs over Logic Boxes:

1. More robust, resulting in fewer problem calls.
2. Faster and cleaner video.
3. File transfer via USB (no need to go to the server to move files). This feature is in the final stages of testing and is due to be released shortly.
4. Easier diagnostics.
5. No reprogramming.
6. Modern hardware; supports supermarket grade scanner scales and other USB devices.
7. Backwards compatible with most existing CoPOS hardware.

3. Due to an increase in our cost, we will be raising the price of CoTERMs from $500 to $600 as of January 1, 2018.

4. If you order by December 31, 2017, you can lock in the lower price of $500. PLUS, we will include an 8-port Network Switch (a $100 value) FREE or a 16-port Network Switch (a $200 value) for $100. If you already have a Network Switch, you will receive a $100 credit on your total.

How are we going to pay for these new CoTERMs?

1. No need to pay until January 1, 2018. (Of course, you may pay earlier if you like to take advantage of tax benefits).
2. If the cost of buying CoTERMs seems a little out of reach at this time, CALL US (855-772-6767). We provide financing.

Contact us for a quote (855-772-6767) or support@copos.com.

SUMMER GREETINGS FROM YOUR TEAM AT COPOS!

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NEW LABEL SIZE

CoPOS is excited to announce a NEW repack label: LPQ08!

We are now offering a 3”x3” single-perforated label. The LPQ08 is similar to the 4”x3” Dual-Perf Repack Label, LPQ07, but without the lower perforation. This is a great option if the LPQ02 (2.4”x3”) isn’t big enough but the LPQ07 is too big. The LPQ08 utilizes the same larger space for ingredients as the LPQ07, as compared to the smaller space for listing ingredients provided by the LPQ02.

We are offering to sell a single roll at a one-time discounted price for co-ops that might like to give a try, but aren’t sure they want to commit to an entire case.

We hope this becomes a better fit for people who are looking for just the right size! Give us a call if you’d like more information.

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UNFI INTEGRATED ELECTRONIC INVOICING

CoPOS is excited to introduce integrated electronic invoicing direct from UNFI into CoPOS through the CoPOS Cloud. No more need to use a flash drive or any other computer. The invoices show up directly in options 8.7 Process Electronic Invoices and 8.1 Enter Item Prices.

This feature has been previously available from select UNFI distribution centers but is now available on any UNFI account that uses the CoPOS POS system. We have been testing the integrated electronic invoicing in a few locations across the country for the past four (4) months, and UNFI has been able to resolve the issues that we have noticed. That said, this interface is still in beta and it is recommended that you continue to check both your integrated electronic invoice and your paper invoice for any discrepancies during the first month of utilization.

This information is also available on the CoPOS website under Resources – Release Notes.

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ADDITION OF A DELIVERY CHARGE

CoPOS now supports a delivery charge. A delivery charge can be added when selling a special order or an online order at the register.

Additional information regarding this new feature can be found on the CoPOS website under Resources – Release Notes.

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SPINS

CoPOS has completed beta testing of our direct-to-SPINS automatic upload capabilities, and this timesaving feature is ready for you to implement today! Sharing POS data with SPINS has never been easier. This new feature automatically sends your sales data direcly to SPINS every week – no hands-on user intervention required!

Not currently taking advantage of SPINS’ retail measurement services? To learn how SPINS’ business intelligence helps retailers drive sales, monitor trends, and build shopper loyalty – all at no cost to you – visit SPINS.com or contact Scott Slobodnik to schedule a demo today.

If you are not utilizing SPINS for retail measurement services, you can learn more by visiting SPINS.com.

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2017 HOLIDAY SCHEDULE

The CoPOS office will be closed on the following dates in observance of upcoming holidays:

• Labor Day – Monday, September 4, 2017
• Thanksgiving Day – Thursday, November 23, 2017
• Christmas Day – Monday, December 25, 2017

In the event of an emergency on those dates, please follow the emergency policy below.

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EMERGENCY POLICY

If, at any time, you have any questions, feel free to send a detailed email to support@copos.com or call us at 1-855-772-6767. We will be available to help you from 8 a.m. – 6 p.m. CST, Monday-Friday.

We are also available for emergency support outside of our regular office hours. Emergencies include:

An entire system lockup or shutdown
An event that prevents you from ringing up any sales
Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Welcome to the CoPOS Newsletter. Here you can find the latest on all things CoPOS.

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TAGS: LPQ06 (2.25”X1.25”)
With the new year approaching, isn’t it time to ramp up the look of your co-op?  We can help you.  CoPOS offers tags in 6 different colors.  We have traditional white shelf tags, but, in addition, we have lime, apple, sunshine, pumpkin and purple.  These additional colors can help to highlight sales or other aspects of your products you want to showcase, such as:  local, fair trade, or non-GMO, to name a few.  Prices and colors can be viewed on our website (www.copos.com).  Keep in mind that the colors that appear on individual monitors may vary.   If you would like to see the tags in their true colors, we would be happy to mail you a sample of the colored tags at no cost.  Simply give us a call at (855) 772-6767, or send an email to team@copos.com requesting the samples.

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IN-COUNTER SCANNER SCALES

We have deployed the in-counter scanner/scales at more co-ops. Below are quotes from two co-ops that have made the switch:

“Our cashiers have been very pleased with the new scanner/scales from CoPOS. These units have allowed for speedier checkout at the registers – resulting in happier customers and staff. We have been able to upgrade two of our four registers and hope to proceed with upgrades to the other two as finances allow. We highly recommend this technology over the separate scanner “guns” and scales that we were using prior to the upgrades.”  Nate Furler, Marketing and Outreach Manager

“The new scanner/scale is great. It’s faster, more sensitive, and looks better than our old scale and hand held scanner. It has made a big difference in the checkout experience. We have many volunteers and learning and using the new scanner/scale was a breeze.”  Riverwest Co-op

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CoPOS ANNOUNCES COMPLETE INTEGRATION WITH THE DISTRIBUTOR MDI

With the MDI interface enabled in CoPOS, the user downloads the MDI Host File directly into CoPOS.  The Host File is updated on the MDI FTP server on a weekly basis and can be downloaded directly into CoPOS using option 8.8.10, Custom Price Changes (From External Sources).  The Host File contains new items that can be added to CoPOS directly, and it includes a code for the department number so that items can be added without any user input.  In addition, the file contains the current and future SRP’s and costs for all items in the warehouse, including the date the SRP and cost changes occur.  The Host File also contains current and future sale information, including the sale begin and end dates.  This information can all be added into CoPOS without ever having to use a USB Flash Drive or another computer.  CoPOS looks forward to the time when UNFI will complete their EDI interface testing and allow CoPOS to do the same for UNFI products.  Please contact CoPOS if you are interesting in contacting UNFI to request that they promptly complete their testing on the CoPOS EDI interface.

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HOLIDAY SCHEDULE

In observance of the upcoming holidays, CoPOS will be closed on the following dates:

• Monday, December 26       Christmas
• Monday, January 2, 2017   New Years Day

We will still be available for emergency support as outlined in our emergency support policy below.

Reminder: Our emergency policy

If at any time you have any questions, feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We are available to help you from 8 am – 6 pm CST, Monday-Friday.

We are also available for emergency support outside of our regular office hours. Emergencies are:

• An entire system lockup or shutdown.
• An event that prevents you from ringing up any sales.
• Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Welcome to the CoPOS Newsletter. Here you can find the latest on all things CoPOS.

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INTEGRATED CREDIT CARD PROCESSING

Beginning with the release v4.0 (expected early October, 2016), CoPOS now supports credit card integration. Integrated credit card processing eliminates the need for the employee to swipe the card and manually enter the dollar amount charged to that card. It is hoped that having the purchaser swipe their own card will speed up the transaction process. In addition and, perhaps more importantly, it will eliminate the need to enter the dollar amount via the pin-pad, thus doing away with errors resulting from incorrectly entered amounts.

We have chosen Gravity Payments as our integration partner and have successfully implemented integration at the Co-op Market and Deli, Fairbanks, AK. The integration has been in use there since August 25, 2016 and is working well.

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For your information

CoPOS will be closed in observance of the following holidays in 2016:

* Thursday, November 24  Thanksgiving Day
* Monday, December 26     Christmas

We will still be available for emergency support as outlined in our emergency support policy below.

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Reminder: Our emergency policy

If at any time you have any questions, feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We are available to help you from 8 am – 6 pm CST, Monday-Friday.

We are also available for emergency support outside of our regular office hours. Emergencies are:

* An entire system lockup or shutdown.
* An event that prevents you from ringing up any sales.
* Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Welcome to the CoPOS Newsletter. Here you can find the latest on all things CoPOS.

Automatic Downloads of SPINS Files via FTP

Never worry about remembering to send your SPINS file again!

CoPOS now offers the ability to send your SPINS file directly to SPINS automatically every week without having to think about it. After configuring your CoPOS server to connect to the SPINS FTP server and specifying the start of your SPINS week, CoPOS will automatically send the SPINS file when you log onto the CoPOS system the day after your SPINS week ends. Currently there are five (5) co-ops beta testing this new feature with good success.

If you are interested in obtaining more information or having this new feature configured at your store, please give Jeremy a call at 1-800-772-6767.

UNFI EDI Interface Progress

We are currently working with UNFI to finalize a procedure for EDI (electronic data interchange) transfer. When complete, all UNFI Invoice Downloads will be in the same format, designed specifically for CoPOS. Providing you have internet access at the server, you can retrieve your invoices via FTP from within CoPOS and then load the invoices using options 8.1 and 8.7. We have been using this procedure at the CoPOS offices and have found it makes changing prices and adding new Items via Electronic Invoicing a breeze.

Did You Know?

What can CoPOS do for you in the way of using labels and tags for branding and store navigation for your customers?

Labels  – they come in 3 sizes! All 3 are customizable in colors with your choice of design/logo:

• Small Labels (LPQ03) – small and cute at 2.4” x 2”. Ingredients and other information, such as Sell-by-Date, are printed on the label in a nice small area. 
• Large Labels (LPQ02) – 2.4” x 3” is a great intermediate-sized repack label. There’s more room on the label and information is a little easier to read.
• Dual Perf Labels (LPQ07) – 3” x 4” is the largest repack label. The top and bottom portions can be removed to be used on different parts of the product. They can also be used as return address labels for your co-op.

Tags, Tags, Tags!

Want an easier way to show your customers something is on sale? Show owners/members that there is a member sale exclusive to them? How about emphasizing local, regional, non-gmo or other “green” information? COLORED TAGS can help point them in the right direction!

• Standard Shelf Tags (LPQ06) are great for this, and they come in 6 colors: white, apple, purple, lime, sunshine and pumpkin. In stock now!!
• Standard Shelf Tags (LPQ05) are the same size, but have notches on the end and print at a 90 degree rotation. We currently have white and sunshine in stock, and can order other colors if requested.

Running out of space in your supplement section? Are your shelf tags too wide and causing ugly clutter? CoPOS has a tag for you! The LPQ12 is a non-adhesive shelf tag that is 1.25” x l.25” and is also available in colors.

Is a current barcode unreadable? Is an item missing a barcode? Do your consignment items have no barcodes? The LPQ13 is here! A 1.25” x 1.25” adhesive label to save your day. CoPOS has an option to print barcode only tags that can be stuck directly to your product.

Click here to download the CoPOS Tag and Label Catalog and Buying Guide.

Coming Soon

Integrated Credit Card Processing is on track to unveil on or about May 15, 2016. We are using electronic signature capture to further reduce checkout time. We plan to use Gravity Payments as the first merchant provider. Call Garret Nelson (208-963-1235) for more information or to get a quote. More to come on this later this month.

For your information

CoPOS will be closed in observance of the following holidays in 2016:

Monday, May 30                 Memorial Day

Monday, July 4                    Independence Day

Monday, September 24     Labor Day

Thursday, November 24    Thanksgiving Day

Monday, December 26      Christmas

We will still be available for emergency support as outlined in our emergency support policy below.

Reminder: Our emergency policy

If at any time you have any questions, feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We are available to help you from 8 a.m.-6 p.m. CST, Monday-Friday.  We are also available for emergency support outside of our regular office hours.

Emergencies include:

• An entire system lockup or shutdown.
• An event that prevents you from ringing up any sales.
• Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Welcome to the CoPOS Newsletter. Here you can find the latest on all things CoPOS.

Newsletter Spotlight

New Release 

CoPOS is excited to announce the release of CoPOS v3.6.5B. Although this was primarily a maintenance release necessitated by a bug related to printing sale tags, CoPOS took the opportunity to include a host of simple but powerful new features:

1. A cashier can now do a return while in the middle of a sales transaction. CoPOS provides the ability to go to the return option while ringing up items. After processing the return, the cashier can continue with the sales transaction.

2. CoPOS now allows the use of coupons that are applied to the entire sales basket. No more need to apply a coupon to a certain item. These store-wide coupons can even be set up to increase in value as the basket size increases.

3. Deli managers can now import their ingredients en masse and also download them from the Costguard deli cost and management software (no affiliation with CoPOS).

4. Finally, CoPOS added the ability to create, delete, edit and import lists. Managers and membership coordinators can now print Out-of-Stock tags to help keep your customers informed as to when a product is due back in the store. This feature is very basic at the moment, but we have plans to integrate it with the supplier information and trucking schedules to make this more automatic.

Get all the details regarding these great new features in the Release Notes or as a PDF directly by clicking here. 

Periodic Inventory and CoSAT

Periodic inventory only happens a handful of times a year and can come with its own set of problems. Your CoSAT shouldn’t be one of them. To ensure that it is in good working order, it should be tested no less than one (1) full week before the co-op intends to conduct inventory. This will give everyone involved the time to fix things if they are broken and piece of mind if everything is working right. Another way to ensure that your CoSAT laptop is in working order is to use it more often.

Pricing and label printing on the CoSAT has been improved. There is now the ability to mark items as Out-of-Stock and print Out-of-Stock tags directly from the CoSAT.

REMEMBER: CoSATs that require Zip disks and a CoPOS DOS server are not supported by CoPOS.

For Your Information

CoPOS will be closed in observance of the following holidays in 2016:

• Friday, January 1                   New Year’s Day
• Monday, May 30                   Memorial Day
• Monday, July 4                      Independence Day
• Monday, September 24       Labor Day
• Thursday, November 24      Thanksgiving Day
• Monday, December 26        Christmas Holiday

We will still be available for emergency support as outlined in our emergency support policy below.

Reminder: Our emergency policy

If at any time you have any questions, feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We will be available to help you from 8 a.m.-6 p.m. CST, Monday-Friday. We are also available for emergency support outside of our regular office hours. Emergencies include:

• An entire system lockup or shutdown.
• An event that prevents you from ringing up any sales.
• Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Welcome to the CoPOS Newsletter. Here you can find the latest on all things CoPOS.

Newsletter Spotlight

User Security Updates

User security has been significantly improved to greater protect the information in your CoPOS system. Both users and menu options throughout CoPOS can be set to specific security levels to restrict some users from using specified options. All User Security Options can be found in 10.11 from the main menu. User Security must be turned on in Field #5 of Option 9.1 (Enter/Edit Store Setting) before User Security Options will be applied. An overview of User Security can be found on the User Guide page in the Resources menu with the file name “User Security Overview.”

What’s new

ATTENTION: The newest release of CoPOS, Version 3.6.5, is now available! There were many fixes and improvements in this release. With such a substantial release it is of utmost importance that the time is taken to read the release notes that are available on the CoPOS website at: www.copos.com/category/copos-update

One of these new features is the ability to print a select range of the pages you want from a report! Tired of printing off 10 pages of items when you only need the information on pages 3 and 4? Well, no more! CoPOS has made it possible to print a specified page or range of pages from within a list or report. This will save both paper and time. Look for this new option the next time you go to print a report or list. Please note that most reports have been given this new functionality; however, if you have a favorite report that did not get updated, let us know.

Coming soon!

CoPOS is working on a new data exchange project with the food wholesaler Upper Lakes Foods (ULF) based out of Cloquet, MN. When this project is completed, a CoPOS user will be able to download the ULF invoice directly from the ULF website to their CoPOS server. Currently this project is in the testing phase. The invoice integration between ULF and CoPOS will work in a similar fashion to the invoice integration that currently exists with UNFI. Not a customer of Upper Lakes Foods? Do you want your wholesaler to integrate with CoPOS? Contact your wholesaler and ask them to get in touch with Jeremy (Jeremy@CoPOS.com) to start the process. Are you tired of copying your SPINS data to USB, changing the file name and emailing it to SPINS? Do you sometimes forget to do this during your busy work week? If so this new update to CoPOS will make you happy. As long as your CoPOS server is connected to the internet, CoPOS can now automatically send your SPINS data at the end of your SPINS week. CoPOS and SPINS think this will be of great convenience and offer more accurate data. CoPOS has been working closely with SPINS and can help you get set up by adding your store’s SPINS information into CoPOS. Please contact CoPOS for assistance in configuring this new feature. The automatic SPINS upload feature will be available in CoPOS Release 3.6.5A due out at the end of November.

For Your Information

In observance of the upcoming holidays, the following are the dates the CoPOS office will be closed:

• Thanksgiving: Office is closed November 26 and November 27
• Christmas Day: Office closed December 25
• New Year’s Day: Office closed January 1, 2016

We will still be available for emergency support as outlined in our emergency support policy below.

Reminder: Our emergency policy

If at any time you have any questions, feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We will be available to help you from 8 a.m.-6 p.m. CST, Monday-Friday. We are also available for emergency support outside of our regular office hours. Emergencies include:

• An entire system lockup or shutdown.
• An event that prevents you from ringing up any sales.
• Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Welcome to the CoPOS July Newsletter. Here you can find the latest on all things CoPOS.

Updates & Changes

Since our last newsletter in May, there has been a new software update available for download. Version 3.6.4A is an improvement from the version before with many changes and bug fixes. To download, go to copos.com/download.

Along with this new software update, CoPOS has added a feature in which you can directly integrate your invoices with the UNFI website. For more information on this feature and how it works, visit copos.com/software-update-3-6-4.

Did you know?

The CoPOS website provides several helpful learning guides for commonly used features. This includes the Cashier Guide, CoSAT Basics and the CoTERM User Guide. To see all the learning guides that we offer, go to copos.com/guides-videos.

What’s new

CoPOS now offers supermarket grad scanner/scales! The Honeywell 2430 scanner/scales have two scanners that sit perpendicular to each other to make scanning items easier and faster. Let us know if you would like to place one of these in your store.

Coming soon!

You’ve already heard about FTP for UNFI invoice, but it’s coming for SPINS reports too! Keep an eye on future emails and releases to see when this is available for use.

We are also working on a way to have CoPOS send both new products and SRP changes via FTP to an online store that you may have. Stay tuned for more details.

Helpful Hints

Unsure of what you can do within an Option? Press F10! Pressing the F10 key brings up a description of how to use the Option and helpful tips that go along with using it. This is very beneficial when trying to learn new Options.

Meet the newest CoPOS users! Since our last update we have set up Tree of Life Market in Clarksville, TN and Ticonderoga Natural Foods Co-op in Ticonderoga, NY with CoPOS. Welcome!

Reminder: Our emergency policy

If at any time you have any questions, feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We will be available to help you from 8 a.m.-6 p.m. CST, Monday-Friday.

We are also available for emergency support outside of our regular office hours. Emergencies include:

• An entire system lockup or shutdown.
• An event that prevents you from ringing up any sales.
• Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.

Greetings from CoPOS! We’re excited to launch our bi-monthly newsletter to keep you informed of all things CoPOS.

Updates & Changes

A new version of CoPOS is on the way! Be on the lookout for another email around June 1 when the new version is anticipated to release. This release will contain significant changes to UNFI invoice downloads. Stay tuned!

Important warranty changes: With summer fast approaching it is time to consider the effects of power outages and surges on your CoPOS system. The server needs to be protected with an uninterruptible power supply (UPS), also called a battery backup. Declining to do so will null and void the limited warranty should a failure occur, as well as introducing the possibility of corrupting your database.

Above you can see an example of a UPS. Notice that there are two types of power outlets: surge protection and battery backup surge protection. Your server and its monitor should be plugged into the battery backup surge outlets. These are the only devices that need to be plugged into battery backup outlets. CoTERMs may also be plugged into these, but it is not necessary. All other devices should be plugged into surge protection outlets. DO NOT plug thermal or laser printers into battery backup outlets.

Did You Know?

Your logo rocks! Why not put it on your bulk repack labels? Repack labels can be customized to any logo or design and are a great way to brand your store. If this is something you are interested in, contact Amber at amber@copos.com for more information.

What’s New

Two new kiosk functions for bulk items have been added to CoPOS: the Weigh and Label Kiosk as well as the Price Lookup and Label Kiosk. If you would like to see how these would work at your store go to [web page] for further info.

Helpful Hints

If you aren’t sure where the option you are looking for is located, search for it! At the main menu, just type a keyword and hit enter. CoPOS will pull up all options with that word or phrase included in its name. For example, if you want to print address labels for members, but are not sure where that option is, type “address” in the main menu. The option you are looking for will pop up in the list generated.

Reminder: Our Emergency Policy

If at any time you have any questions feel free to send a detailed email to support@copos.com or call us at 1.855.772.6767. We will be available to help you from 8 a.m.-6 p.m. CST, Monday-Friday.

We are also available for emergency support outside of our regular office hours. Emergencies include:

An entire system lockup or shutdown.
An event that prevents you from ringing up sales.
Pricing that affects accurate transactions.

All other problems will be addressed during scheduled office hours.